Using a virtual phone number for business offers numerous benefits over traditional phone service. When considering a phone strategy, a virtual phone number for business should be strongly considered by startups and established companies alike. These days, there are many great reasons why a modern business should acquire a virtual phone number for business.
Communication is vital to business, and having the right phone system infrastructure in place can make all the difference in providing top-notch customer service, increasing your professional image, and boosting your bottom line. Traditional landlines and cell phones certainly still have their time and place, but when it comes to reliable business telephone service, virtual phone systems have evolved into a far superior choice.
Exactly What is a Virtual Phone Number for Business?
A virtual phone number for business is a phone number provided through a web-based phone service. Unlike regular phone numbers linked to physical phone lines or SIM cards, virtual phone numbers are much more flexible and packed with way more features at a fraction of the price.
With this game-changing technology, businesses no longer have to pay for a landline or cell phone plan with limited talk minutes for basic calling or multiple phone numbers to support different departments or extensions. Instead, companies can now add as many virtual phone numbers and extensions as they need to support all of these use cases.
Top Benefits of Using a Virtual Phone Number for Business
There are many reasons why a virtual phone number for business makes more sense than traditional phone lines or cell phones in today’s digital world. From call management and mobility to cost savings and disaster recovery, virtual phone numbers can transform communication for modern businesses.
Unmatched Call Management
Virtually every call management feature imaginable is packed into sophisticated virtual phone systems. For example, customize recorded greetings and on-hold music per number, transfer calls seamlessly with IVR menus, forward calls according to rules, access robust analytics to see how many calls are coming in and from where, and much more. Using a virtual phone number for business unlocks superior call management options.
Complete Mobility
Location independence is another dynamic benefit of using a virtual phone number for business. Call forwarding means you’ll never miss a call when out of the office, traveling for business, or allowing remote work. With a virtual phone number that can ring simultaneously on multiple employee cell phones, customer calls can always be answered in a professional manner no matter where staff members are physically located. This keeps business humming smoothly whenever life or other factors take team members away from the main office space.
Enhanced Professionalism
A virtual phone number for business also boosts the credibility and trustworthiness of any organization. Customers perceive virtual phone numbers as more professional than personal cell phones of business owners and staff. Additionally, features like toll-free numbers, customized recorded greetings, informational messages for hours and holidays, IVR menus, and hold messages establish a solid and believable brand image when interacting with current or potential customers. Using a virtual phone number for business checks the box for professional presentation.
Cost Savings
Another reason businesses should acquire a virtual phone number is significant long-term savings over traditional phone service. Most virtual phone service providers charge very reasonable monthly fees for numerous numbers, features, and unlimited local and long distance calling. This is far cheaper than multiple cell phone bills for a distributed workforce or running up costly overage charges from limited minutes on mobile plans. Additionally, some virtual phone services let you “bring your own carrier” to save money using existing cell phones. Using a virtual phone number for business cuts costs across the board.
Built-in Disaster Recovery
Data shows over 40% of businesses never reopen following disaster events like fires, floods, storms or power outages. Virtual phone systems intrinsically include disaster recovery features other phones can’t match. If your place of business loses power or Internet for any length of time, calls seamlessly rollover to backup phone numbers like personal employee cell phones or call centers. Quickly modify greetings to route callers as needed in emergency situations. Using a virtual phone number for business means your communication infrastructure reliably fails over by design.
Get Started with a Virtual Phone Number for Business
Ready to get started with a virtual phone number for business? Reputable providers like Devyce offer a full suite of sophisticated features at affordable rates for any size company just needing one number or managing a call center with hundreds of extensions. Carefully compare plans from multiple providers that best align with your business needs and budget.
Once signed up, you can immediately begin using your new virtual phone number for business to portray professionalism, access advanced call routing options, implement mobility, scale up unlimited numbers as required, and defend against telephone service interruptions – all at a fraction of the cost of conventional telephone alternatives. Using a virtual phone number for business checks all the boxes for reliable, feature-rich and affordable telephone service.